Guideline for Reporting Details
1. Overview
The Reporting
Details page provides performance insights for a selected operator and its
services, allowing users to monitor key metrics, track trends, and analyze
service and billing details.
2. Report Details Page
Users can apply the following filters to
customize the dashboard view:
|
Report
Details page — filters and actions |
Available Filters
1. Country:
Select the country you want to view.
2. Operator:
Select the operator you want to view (multiple operators can
be selected).
3. Service
Name: Select the service you want to view.
4. Date
Range: Filter the date range you want to view.
5. Data
Base On: Sort or arrange the data based on the selected criteria.
Actions
1.
Search – Apply the selected filters to load data.
2.
Reset – Clear all active filters.
3.
Filter Button – Apply additional filtering.
4.
Export as XLS – Export the displayed data into an Excel
file for further analysis.
3. Performance Summary (All Services)
This section
displays aggregated performance data for a selected operator within the chosen
period. It provides a high-level summary before drilling down into individual
services.
|
All
Service Performance Summary table |
Table Structure
|
Metric Column |
Displays
key metrics such as GMV, Net Revenue, Subscribers Active, Reg, Unreg, Churn,
Renewal, Billing Rate, and ARPU. |
|
Total |
Total
value within the selected period. |
|
AVG |
Average
daily value within the selected period. |
|
T.Mo.End |
Accumulated
or projected value until the end of the month. |
|
Daily Column |
Each
column represents performance on a specific date, allowing users to track
trends and compare daily results. |
Color Indicators
|
● Green Indicates better or improved performance
compared to the previous day |
● Red Indicates lower performance or decline
compared to the previous day |
Additional Features
In
addition, users can utilize the following features to explore the data in more
detail:
· Expand
Metrics Detail (+ Icon): Click the "+" icon next to
a metric (e.g., GMV, Bill, ARPU) to expand and view more detailed breakdowns.
· Information
Tooltip (i Icon): Click the "i" icon to view detailed explanations or
definitions of each metric.
Key Metrics
|
GMV |
Total
revenue before any deductions. |
|
G. Rev / AVG G. Rev |
Total
revenue after revenue share. Formula: GMV – Merchant revenue share |
|
N. Revenue / AVG Net Revenue |
Revenue
after revenue share and tax. Formula: Gross Revenue – Other Tax |
|
T Subs (Total Subs Active) |
Total
number of active subscribers. |
|
Reg |
Number
of new user registrations. |
|
Unreg |
Number
of users who unsubscribed. |
|
Bill (%) |
Billing
success rate. Formula: (Total Delivered Daily Push / T Subs) × 100 |
|
First Push Bill (%) |
Success
rate of first push billing. Formula: (Delivered First Push / First Push Sent) × 100 |
|
Daily Push Bill (%) |
Success
rate of daily push billing. Formula: (Delivered Daily Push / Daily Push Sent) × 100 |
4. Service
Breakdown
After scrolling
down past the All Service Summary table, users can see the details of each
service under the selected operator. This table shows performance broken down
per service.
|
Service
Breakdown — performance per service |
|
Metric Column |
Displays
key metrics such as GMV, Gross Revenue, Net Revenue, Total Subs Active, Total
Reg, Total Unreg, and Bill (%). |
|
Total |
Total
value within the selected period. |
|
AVG |
Average
daily value within the selected period. |
|
T.Mo.End |
Accumulated
or projected value until the end of the month. |
|
Daily Column |
Each
column represents performance on a specific date, allowing users to track
trends and compare daily results. |
Additional Features
In
addition, users can utilize the following features to explore the data in more
detail:
• Expand
Metrics Detail (+ Icon): Click the "+" icon next to
a metric (e.g., GMV, Bill, ARPU) to expand and view more detailed breakdowns.
• Information
Tooltip (i Icon): Click the "i" icon to view detailed explanations or
definitions of each metric.
Key Metrics Displayed
|
GMV |
Total
revenue before any deductions. |
|
G. Rev / AVG G. Rev |
Total
revenue after revenue share. Formula: GMV – Merchant revenue share |
|
N. Revenue / AVG Net Revenue |
Revenue
after revenue share and tax. Formula: Gross Revenue – Other Tax |
|
T Subs (Total Subs Active) |
Total
number of active subscribers. |
|
Reg |
Number
of new user registrations. |
|
Unreg |
Number
of users who unsubscribed. |
|
Bill (%) |
Billing
success rate. Formula: (Total Delivered Daily Push / T Subs) × 100 |
|
First Push Bill (%) |
Success
rate of first push billing. Formula: (Delivered First Push / First Push Sent) × 100 |
|
Daily Push Bill (%) |
Success
rate of daily push billing. Formula: (Delivered Daily Push / Daily Push Sent) × 100 |
5. Service
Report Details
Click the name of a service to see more
detail about that service.
|
Click
the service name to open its details |
In this table, users can view the list of services under the selected operator and analyze their performance. Users can also export the data using the Export as XLS button.
|
Service
Report Details — subscriber and revenue summary |
|
Active Subs |
Total
number of active subscribers per service. |
|
Reg |
Number
of new registrations. |
|
Unreg |
Number
of unsubscribed users. |
|
Purged |
Number
of subscribers removed from the system. |
|
Churn Rate (%) |
Percentage
of unsubscribed users. |
|
Revenue |
Total
revenue from delivered first push and daily push. |
First Push
The First Push table shows the following
details:
|
First
Push — billing attempt details |
|
|
Sent |
Total
number of first push attempts sent. |
|
Failed |
Number
of failed billing attempts. |
|
Unknown |
Number
of attempts with unknown status. |
|
Delivered |
Number
of successful billing attempts. |
|
Success Rate (%) |
Percentage
of successful first push billing. |
|
Revenue |
Revenue
generated from delivered first push. |
Daily Push
The Daily Push table shows the following
details:
|
Daily
Push — billing attempt details |
|
Sent |
Total
number of daily push attempts sent. |
|
Failed |
Number
of failed billing attempts. |
|
Unknown |
Number
of attempts with unknown status. |
|
Delivered |
Number
of successful billing attempts. |
|
Success Rate (%) |
Percentage
of successful daily push billing. |
|
Revenue |
Revenue
generated from delivered daily push. |
Follow these steps to
effectively use this report and interpret the data provided.
1.
Apply Filters
Select the appropriate filters based on the data you want to
analyze:
• Select
filters such as Country, Operator, Service Name, and Date Range as needed.
• If
you want to view all services under an operator, you can leave the Service Name
field empty.
• Click
Search to apply the filters and load the data.
2.
Review All Service Summary
Check the All Service Performance Summary table to get an
overall view of performance:
• Focus
on the daily columns to identify any spikes or drops.
• Use
color indicators: Green = increase/improvement, Red =
decrease/decline.
3.
Analyze Service-Level Details
For more detailed insights:
• Scroll
down to the Service Breakdown section to analyze performance metrics for each
service individually.
• Click
on the service name you want to explore for more detailed information.
4.
Investigate Anomalies
If you identify any unusual trends or anomalies, contact the
Business Operations team for further investigation:
|
Aida
aida@linkit360.com · +62 856 9493 4048 |